Downloads
How to Download a MOBI
How to Download an Adobe DRM title to your Android Device
How to Download an Adobe DRM title to your iOS Device
How to Download an Adobe DRM title to your PC or Mac
How to Download an EPUB
How to Download Audiobooks
How to Download Videos

Sync
How to sync eBooks to your iBooks app
How to sync eBooks to your Kindle app
How to sync eBooks to your Kindle device
How to sync a MOBI or PRC file to your Kindle Fire
How to sync an EPUB file to your Kindle Fire
How to sync eBooks to your Kobo Reader app
How to sync eBooks to your NOOK app
How to sync eBooks to your NOOK device

How to redeem a Gift Certificate
How to redeem a Gift This code
How to Clear Your Cache


How to Download a MOBI
Downloading a MOBI file (.mobi or .prc) to your computer:
1. Enter your email address and password to login to the My Account area of our site: http://healingtouchbookbible.swn7.com/customer/account/
2. Once you're in the My Account Dashboard, simply click the My Library tab on the left side of the page (it's highlighted yellow).
3. In your My Library section, you'll see all eBook downloads purchased, and the most recent download purchased is listed first.
4. Click on the download format in the right-most column that you would like to download (more information on eBook formats, here) and follow the prompts to download each of those files. Once you have downloaded a file, a green check-mark will appear next to the file's name.


How to Download an Adobe DRM title to your Android Device
There are several apps that support Adobe's ACS DRM technology and you are welcome to use those. We use and recommend the Aldiko Book Reader app.
After downloading and installing the Aldiko Book Reader app from the Android Market, you must authorize the app to be allowed to read your ACS content:
1. Launch the Aldiko Book Reader app
2. Tap your device's menu button, then tap Settings
3. Tap Adobe DRM under the Adobe DRM heading at the top
4. Enter in your Adobe ID and Password and tap "Continue" (if you don't yet have a free Adobe ID, tap the Register button)
You are now authorized to read Adobe ACS DRM content in your Aldiko Book Reader app!

Once you have completed the one-time authorization of your Aldiko Book Reader app, you can now download your eBook directly to your Android device:
1. Open this site in your device browser
2. Login to the My Account section of our site
3. In the My Account section, tap the yellow My Library tab on the left
4. Tap the product in the list that you want to download
5. Tap and hold on the download link that appears
6. Tap the Save link option that appears
Your ebook will now download into the Aldiko Book Reader app and launch when downloading is complete.

The Aldiko Book Reader app also allows you to download a title from our site from within the app:
1. Launch the Aldiko Book Reader app
2. Tap the home icon at the top left, tap on My Catalogs, then tap the plus icon to add a new catalog
3. Enter a title for your catalog, something like Healing Touch Book & Bible
4. Enter the URL of the My Library section of our site: (http://healingtouchbookbible.swn7.comdownloadable/customer/products/) or simply enter http://healingtouchbookbible.swn7.com and tap Ok
5. Once the catalog is created, tap on it from the My Catalogs screen
6. You will then be taken to the URL that you entered while setting up the catalog and will need to login to your account on our site
7. Tap the product in the list that you want to download
8. Tap the download link that appears
Your ebook will now download into the Aldiko Book Reader app and launch when downloading is complete.

If you ever receive an error message, it’s always best to wait a few seconds and try again as there is sometimes a slight delay in the authorization of your eBook and the system allowing you to download the file.


How to Download an Adobe DRM title to your iOS Device
There are several apps that support Adobe's ACS DRM technology and you are welcome to use those. We use and recommend the Bluefire Reader app. You can download this app free at: http://itunes.apple.com/us/app/bluefire- reader/id394275498?mt=8
After downloading and installing the Bluefire Reader app from the iOS App store, you must authorize the app to be allowed to read your ACS content:
1. Launch the Bluefire Reader app
2. Tap the "Info" icon in the bottom nav
3. Tap the "Authorize" button under the Enable Adobe eBooks heading
4. Enter in your Adobe ID and Password and tap "Continue" (if you don't yet have a free Adobe ID, you can open an account here: https://www.adobe.com/membership)
You are now authorized to read Adobe ACS DRM content in your Bluefire Reader app!
Once you have completed the one-time authorization of your Bluefire Reader app, you can now download your eBook directly to your iOS device:
1. Go to http://healingtouchbookbible.swn7.com in your device browser
2. Login to the My Account section of our site
3. In the My Account section, tap the yellow My Library tab on the left
4. Tap the product in the list that you want to download
5. Tap the download link that appears
6. Tap the "Open In..." button and then select Bluefire Reader from the list of available apps

Your ebook will now download into the Bluefire Reader app and prompt you to begin reading.
If you ever receive an error message, it’s always best to wait a few seconds and try again as there is sometimes a slight delay in the authorization of your eBook and the system allowing you to download the file.


How to Download an Adobe DRM title to your PC or Mac
There are several Mac & PC programs that support Adobe's ACS DRM technology and you are welcome to use those. We use and recommend Adobe Digital Editions, which can be downloaded for free.

After downloading and installing Digital Editions from Adobe's website, you will be prompted to authorize the program with your Adobe ID and Password. If you don't yet have an account with Adobe, you will be prompted to open one.

Once you have completed the installation of Adobe's Digital Editions, you can now download your eBook from our site to your Mac or PC:
1. Login to the My Account section of our site: http://healingtouchbookbible.swn7.com/customer/account/
2. In the My Account section, click on the yellow My Library tab on the left
3. Click the title in the list that you want to download
4. Click the download link that appears and ensure it is downloaded to a location you can browse to on your computer
5. Once the "URLLink" file downloads, simply browse to its location on your computer and double-click on it

When you double-click on the "URLLink" file, it will authorize your Digital Editions to download the EPUB from our servers, directly into the Digital Editions program.

eBook files are stored on your computer, usually in Documents, in a folder called "Digital Editions". You can then transfer these EPUB files to any other device or software program that is authorized with your Adobe ID. Your eBooks are not "locked" to your computer, but are rather assigned to you through your Adobe ID. This means that you can transfer library items to up to six computers and six supported mobile devices that are authorized with the same Adobe ID.

Before you can transfer items between devices, you must authorize both devices with your Adobe ID. Note that bookmarks and your progress in the book are not copied when items are transferred to another computer.

If you ever receive an error message, it’s always best to wait a few seconds and try again as there is sometimes a slight delay in the authorization of your eBook and the system allowing you to download the file.

Visit the Adobe Help Center for more help or if you experience problems with Digital Editions.


How to Download an EPUB
Downloading a DRM free or DRM Lite (Watermarked) EPUB to your computer:
1. Enter your email address and password to login to the My Account area of our site: http://healingtouchbookbible.swn7.com/customer/account/
2. Once you're in the My Account Dashboard, simply click the My Library tab on the left side of the page (it's highlighted yellow).
*Note: some devices may be able to directly download from our site to the device, not requiring you to separately sync the files after they have been downloaded.
3. In your My Library section, you'll see all eBook downloads purchased the most recent download purchased is listed first.
4. Click on the download format in the right-most column that you would like to download and follow the prompts to download each of those files. Once you have downloaded a file, a green check-mark will appear next to the file's name.

Depending on your browser's settings, the files you download may go to a temporary location that you'll need to retrieve them from before you can sync them to a device outside of the computer (such as an iPad, Kindle, or NOOK). We recommend setting your browser to ask where files should be downloaded.


How to Download Audiobooks
Downloading audiobooks is simple:
1. Enter your email address and password to login to the My Account area of our site: http://healingtouchbookbible.swn7.com/customer/account/
2. Once you're in the My Account Dashboard, simply click the My Library tab on the left side of the page (it's highlighted yellow).
3. In your My Library section, you'll see all audiobook downloads purchased, the most recent download purchased is listed first.
4. Click on the download format in the right-most column that you would like to download and follow the prompts to download each of those files. Once you have downloaded a file, a green check-mark will appear next to that file.

Depending on your browser's settings, the files you download may go to a temporary location that you'll need to retrieve them from before you can sync them to a device outside of the computer (such as an iPod).

How to Download Videos
1. Enter your email address and password to login to the My Account area of our site: http://healingtouchbookbible.swn7.com/customer/account/
2. Once you're in the My Account Dashboard, simply click the My Library tab on the left side of the page (it's highlighted yellow).
3. In your My Library section, you'll see all downloads purchased, the most recent download purchased is listed first.
4. Click on the download format in the right-most column that you would like to download and follow the prompts to download each of those files. Most videos are only available in MP4 video format, which is compatible on both PCs & Macs. Once you have downloaded a file, a green check-mark will appear next to the file's name.

Depending on your browser's settings, the files you download may go to a temporary location that you'll need to retrieve them from before you can sync them to a device outside of the computer. We recommend setting your browser to ask where files should be downloaded.


How to sync eBooks to your iBooks app
In order to sync files to your iBooks app, they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks').

File formats compatible with iBooks app: DRM free PDF (.pdf), DRM free EPUB (.epub), and DRM Lite EPUB (.epub)

If you do not yet have the iBooks app for your iOS device, click here to install it now (you must have iOS 4 or later)!

*Note: Your iPad may be able to directly download from our site to the device, not requiring you to separately sync the files after they have been downloaded if you already have an app installed that is compatible with the format you are downloading. Simply browse to your My Account area and try to download the files, just as you would on a computer.

Syncing a PDF or EPUB to your iBooks app:
1. Connect the iOS device to your computer with the included USB cable. After the device connects to your computer, launch iTunes and find the attached device in the "Devices" list.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag the eBook file (s) from your computer and drop them on the device in iTunes. Notice an option called "Books" under your device name; this is where the books will be stored.
3. Click Sync to ensure the files are transfered to the device. Once the screen of your device indicates that it is no longer syncing, disconnect the USB cable and launch the Kindle app on the iOS device.


How to sync eBooks to your Kindle app
In order to sync files to your Kindle device (1, 2, DX, etc.), they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks').

File formats compatible* with the Kindle: DRM free PDF (.pdf) and DRM free MOBI (.mobi or .prc)

Syncing a PDF or MOBI to your Kindle device:
1. Connect the Kindle to your computer with the included USB cable. Kindle will then show where hard drives and other USB drives show (under My Computer on Windows or on the desktop on Mac). Double-click on the Kindle drive to open it.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag and drop the eBook file(s) from your computer to the "Documents" folder on the Kindle.
3. After the files are finished transferring to the Kindle and BEFORE unplugging the USB cable, you must eject the Kindle from the computer. Removing the USB cable before doing this can cause harm to your eBooks and/or the Kindle. Simply right-click on the Kindle drive and select the undock, eject, or unmount option.

*Using Kindle's Personal Document Service, you can email Amazon the following formats and they will convert them and Whispersync them to your device: HTML, DOC, JPEG, GIF, PNG, & BMP (click here for more information on Kindle's supported formats or click here for information on Kindle document conversion)


How to sync eBooks to your Kindle device
In order to sync files to your Kindle app, they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks'). You are able to download directly from our website you your Android device; however, we recommend downloading to computer first, for ease of syncing and backup abilities.
file formats compatible* with Kindle apps: DRM free MOBI (.mobi or .prc)

Android
If you do not yet have the Kindle app for your Android device, click here to install it now! Syncing a MOBI to your Kindle app is as easy as:
1. Connect the Android device to your computer with the included USB cable. After the device connects to your computer, it will show where hard drives and other USB drives show (under My Computer on Windows or on the desktop on Mac). Double-click on the Android drive to open it and locate the "kindle" folder.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag and drop the eBook file(s) from your computer to the "kindle" folder on the device.
3. After the files are finished transferring to the Android device and BEFORE unplugging the USB cable, you must eject the device from your computer. Removing the USB cable before doing this can cause harm to your device or the files on it. Simply right-click on the Android drive and select the undock, eject, or unmount option.

Apple iOS Device (iPod, iPhone, iPad)
If you do not yet have the Kindle app for your iOS device, click here to install it now! Syncing a MOBI to your Kindle app is as easy as:
1. Connect the iOS device to your computer with the included USB cable. After the device connects to your computer, launch iTunes and find the attached device in the "Devices" list. Click on the device's name to access a navigation menu. Near the top of the iTunes window, click on Apps and scroll to the bottom where it says "File Sharing" and click on Kindle.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag and drop the eBook file(s) from your computer to the "Kindle Documents" area in iTunes.
3. Click Sync to ensure the files are transferred to the device. Once the screen of your device indicates that it is no longer syncing, disconnect the USB cable and launch the Kindle app on the iOS device.

Desktop (PC & Mac)
1. If you do not yet have the Kindle app for your PC, click here! If you would like to download the Kindle app for your Mac, click here! If you have not logged into your Amazon account, the app will prompt you to do so or create a new account (this is required in order to use the app).
2. (for PC) Before you can copy your eBook files to the Kindle app, you'll need to determine where the app will be looking to see your eBook files. To do this, launch the Kindle app, click on "Tools", click "Options", and click the "Content" tab. Make note of the current content folder as this will be where the Kindle app looks for your eBook files. Browse to that folder's location (generally, it is kept in your My Documents). Once you find the "My Kindle Content" folder, open it and copy your eBook files into this folder.
2. (for Mac) Before you can copy your eBook files to the Kindle app, you'll need to determine where the app will be looking to see your eBook files. To do this, launch the Kindle app, click on the "Kindle" menu, click "Preferences", and click the "General" tab. Looking at the "Content Folder" section, make note of the current content folder as this will be where the Kindle app looks for your eBook files. Browse to that folder's location in a Finder window (generally, it is kept in Application Support). Once you find the "Kindle" folder, open it, browse to the "My Kindle Content" folder and copy your eBook files into this folder.
3. If the Kindle app is still open, close or quit it. Then, relaunch the app and your imported eBooks should be available on the Home screen!

*Unfortunately, Kindle's Personal Document Service (in which you can email other formats to Amazon and they will convert them and Whispersync them to your device) does not work with the Kindle apps and only works if you have a Kindle device.


How to sync a MOBI or PRC file to your Kindle Fire
The Kindle Fire is running a version of the Android operating system (same as Android cell phones and tablets) and this means you can actually read ANY eBook we sell directly on your Kindle Fire! Please see our other Kindle instructions if you are not using the Fire.

All of our file formats are compatible* with the Kindle Fire, including DRM free EPUB (.epub), DRM free MOBI (.mobi or .prc), DRM Lite EPUB (.epub), and Adobe DRM EPUB (.epub)

There are several ways to sync files to your Kindle Fire and the most popular of which is very similar to other Kindle devices:
1. Connect the Fire to your computer with a mico USB cable. KINDLE will then show where hard drives and other USB drives show (under My Computer on Windows or in 'mounted drives' on Mac). Double-click on the Kindle drive to open it.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag-and-drop or copy-and-paste the eBook file(s) from your computer to the "Books" folder on the Fire.
3. After the files are finished transferring to the Kindle and BEFORE unplugging the USB cable, you must eject the Kindle from the computer. Removing the USB cable before doing this can cause harm to your eBooks and/or the Kindle. Simply right-click on the Kindle drive and select the undock, eject, or unmount option on your computer. If the screen on your Fire still says it is connected via USB, just tap on the 'Disconnect' button at the bottom-center of the Fire's screen.

You can also email files to yourself or use a file syncing service, like Evernote.


How to sync an EPUB file to your Kindle Fire
The Kindle Fire is running a version of the Android operating system (same as Android cell phones and tablets) and this means you can actually read ANY eBook we sell directly on your Kindle Fire! Please see our other Kindle instructions if you are not using the Fire.

All of our file formats are compatible* with the Kindle Fire, including DRM free EPUB (.epub), DRM free MOBI (.mobi or .prc), DRM Lite EPUB (.epub), and Adobe DRM EPUB (.epub).

There are several ways to sync EPUBs to your Kindle Fire, the most popular is very similar to syncing other types of files.

However, you firstly need to change a few settings on the Fire that will allow you to read EPUBs (which are not natively supported by Kindle).
1. Tap the battery icon at the top-right of the Fire, tap the More option, then scroll to and tap Device.

2. Tap On under the Allow Installation of Applications from Unknown Sources option.

3. Next, you'll need to download the APK (Android application file) for an EPUB app. We recommend the Aldiko Reader as it supports DRM Free, DRM Lite, and Adobe DRM EPUBs. Visit this link on your Kindle Fire to download the Aldiko APK: http://slideme.org/application/aldiko
4. Once the APK file has downloaded, tap the Kindle Fire logo at the top-left of the Fire's screen. There you'll see a notification that the APK has downloaded and you simply need to tap on the notification and the Fire will download the Aldiko Reader app.
5. Once the Aldiko Reader app has installed, launch & authorize the app to access your Adobe ACS account (instructions here).
6. Add the EPUB files to your Kindle! This can be done in several ways:
- Instructions to download our files directly into the Aldiko app on your Fire
- Download EPUBs to your computer and sync to the Fire (or copy files from the Digital Editions app on your computer):
a) Connect the Fire to your computer with a mico USB cable. KINDLE will then show where hard drives and other USB drives show (under My Computer on Windows or in 'mounted drives' on Mac). Double-click on the Kindle drive to open it.
b) In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag- and-drop or copy-and-paste the eBook file(s) from your computer to the "eBooks" folder on the Fire.
c) After the files are finished transferring to the Kindle and BEFORE unplugging the USB cable, you must eject the Kindle from the computer. Removing the USB cable before doing this can cause harm to your eBooks and/or the Kindle. Simply tap on the 'Disconnect' button at the bottom-center of the Fire's screen or right-click on the Kindle drive and select the undock, eject, or unmount option on your computer.
Remember that EPUB files are not natively supported by the Kindle, so these files will not show in the Books section of the Fire. Instead: launch the Aldiko app on your Fire, tap the small home icon at the top-left, tap SD card, tap the check mark on the eBooks folder, then tap the Import to Aldiko button at the bottom-left of the screen. This will import ALL EPUB files into the Aldiko app for reading.

You can also email files to yourself or use a file syncing service, like Evernote.

Also, note that your Adobe DRM EPUB files are not "locked" to your computer or device, but are rather assigned to you through your Adobe ID. This means that you can transfer library items to up to six computers and supported mobile devices that are authorized with the same Adobe ID. We thus recommend that you keep a backup copy of ALL eBooks files you download from our website.

Before you can transfer items between devices, you must authorize both devices with your Adobe ID. Note that bookmarks and your progress in the book are not copied when items are transferred to another device.

*Using Kindle's Personal Document Service, you can email Amazon the following formats and they will convert them and Whispersync them to your device: MOBI, HTML, DOC, JPEG, GIF, PNG, & BMP (click here for more information on Kindle's supported formats or click here for information on Kindle document conversion).


How to sync eBooks to your Kobo Reader app
In order to sync files to your Kobo Reader app, they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks'). You are able to download directly from our website you your Android device; however, we recommend downloading to computer first, for ease of syncing and backup abilities.

file formats compatible with Kobo Reader apps: DRM free EPUB (.epub)

Android
If you do not yet have the Kobo Reader app for your Android device, click here to install it now! Syncing an EPUB to your Kobo Reader app is as easy as:
1. Connect the Android device to your computer with the included USB cable. After the device connects to your computer, it will show where hard drives and other USB drives show (under My Computer on Windows or on the desktop on Mac). Double-click on the Android drive to open it, double-click on the "kobo" folder, and located the "epubs" folder.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag eBook file(s) from your computer to the "epubs" folder on the device.
3. After the files are finished transferring to the Android device and BEFORE unplugging the USB cable, you must eject the device from your computer. Removing the USB cable before doing this can cause harm to your device or the files on it. Simply right-click on the Android drive and select the undock, eject, or unmount option.

Apple iOS Device (iPod, iPhone, iPad)
If you do not yet have the Kobo Reader app for your iOS device, click here to install it now! Syncing an EPUB to your Kobo Reader app is as easy as:
1. Connect the iOS device to your computer with the included USB cable. After the device connects to your computer, launch iTunes and find the attached device in the "Devices" list. Click on the device's name to access a navigation menu. Near the top of the iTunes window, click on Apps and scroll to the bottom where it says "File Sharing" and click on Kobo.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag the eBook file (s) from your computer and drop them on the "Kobo Documents" area in iTunes.
3. Click Sync to ensure the files are transferred to the device. Once the screen of your device indicates that it is no longer syncing, disconnect the USB cable and launch the Kobo Reader app on the iOS device.

Desktop (PC & Mac)
Unfortunately, at this time, the Kobo Reader desktop app for PCs and Macs does not let you import or read eBooks purchased from other sites.

You are also able to use Dropbox, Gmail, and other more technical options for syncing EPUBs to your Kobo Reader app.


How to sync eBooks to your NOOK app
In order to sync files to your NOOK app, they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks'). You are able to download directly from our website you your Android device; however, we recommend downloading to computer first, for ease of syncing and backup abilities.
Android
Unfortunately, at this time, the NOOK app for Android devices does not let you import or read eBooks purchased from other sites.
Apple iOS Device (iPod, iPhone, iPad)
Unfortunately, at this time, the NOOK app for iOS devices does not let you import or read eBooks purchased from other sites.
Desktop (PC & Mac)
file formats compatible with the NOOK desktop apps: DRM free EPUB (.epub) and DRM free PDF (.pdf)
1. Launch the NOOK app for your computer. If you do not yet have the NOOK app for your computer, click here to install it now! If you have not logged into your Barnes & Noble account, the app may prompt you to login or create an account (this is not necessary to use the PC app).
2. (for PC) Click the "My Library" tab on the left, then click the "My Stuff" option. At the top of the window, click the "Add New Item" button, browse to where the eBook file is stored, select the file, and click "Open". Your eBook will then be imported into the app, you can read it at will, and your progress will be saved!
If you'd rather just read the eBook files in the app and do not wish to import them into the app's library or have your progress remembered, simply open the folder where you stored the eBook file on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks') and simply drag and drop the file into the NOOK app.
2. (for Mac) If you have not logged into your Barnes & Noble account, the app will prompt you to login or create an account (which is required). Click the "My Files" tab on the left. At the top of the window, click the "Add File" button, browse to where the eBook file is stored, select the file, and click "Open". Your eBook will then be imported into the app, you can read it at will, and your progress will be saved!

Alternatively, you can also open the folder where you stored the eBook file on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks') and simply drag and drop the file into the NOOK Mac app. This will also add the files to the NOOK app and allow you to read them and save your progress.


How to sync eBooks to your NOOK device
In order to sync files to your NOOK device, they must first be downloaded from our website and saved to your computer (we recommend creating a folder on the Desktop or in My Documents called 'eBooks').

file formats compatible with the NOOK: DRM free EPUB (.epub), DRM free PDF (.pdf), and ADE DRM EPUB (.epub)

Syncing a EPUB or PDF to your NOOK device:
1. Connect the NOOK to your computer with the included USB cable. NOOK will then show where hard drives and other USB drives show (under My Computer on Windows or on the desktop on Mac). Double-click on the NOOK drive to open it.
2. In another window, open the folder where you stored the eBook files on your computer (we recommend downloading and storing them on the desktop or in My Documents in a folder called 'eBooks'). You can then drag and drop the eBook file(s) from your computer to the "my documents" folder or to the root of the NOOK.
3. After the files are finished transferring to the NOOK and BEFORE unplugging the USB cable, you must eject the device from the computer. Removing the USB cable before doing this can cause harm to your eBooks and/or the NOOK. Simply right-click on the NOOK drive and select the undock, eject, or unmount option.


How to redeem a Gift Certificate
Someone very generous has sent you a gift certificate, now how do you use it? Using a gift certificate on our website is very easy!

1. Add titles that you want to purchase to your shopping cart then click Check Out.
2. During the checkout, simply type in the certificate code in the Discount Code box in your shopping cart and click 'Apply Code'! You'll then notice your total is discounted the amount of the gift certificate.
3. If you have a gift certificate that is worth more than the total of your order, just keep that code and you can use it the next time you want to purchase a title. If your order total is more than the gift certificate amount, you will be prompted for your credit card information in the next step of the checkout process.

If you're ever curious to see how much value is left on a gift certificate code, simply check the balance in your My Account area on our site: http://healingtouchbookbible.swn7.com/ugiftcert/customer/balance/


How to redeem a Gift This code
Someone very generous has sent you a Gift This code for a title, now how do you use it? Redeeming a Gift This code on our website is very easy!

1. Visit our redemption page at http://healingtouchbookbible.swn7.com/giftthis/redeem/
2. Before you are able to redeem your code and download your book, you will be prompted to login to your account. If you do not yet have an account, you'll be able to open one. This is required before you can redeem any Gift This code.
3. Enter your Gift This code and follow the prompts.
4. Once the code has been successfully redeemed, you will be taken to the My Library section our website so you can download your title.

Although Gift This codes do not expire (unless otherwise stated) and can be redeemed at your convenience, we recommend that you redeem them as soon as possible as titles can be removed from the site on a frequent basis.


How to Clear Your Cache
Each time you access anything on your web browser, the system caches the information (pronounced cash), or stores a temporary copy to your computer. This helps you browse the same pages and files (including any images on the page) quicker over time as they don't have to be newly retrieved from the web server each time you click the Back or Forward buttons. You should periodically clear your cache to allow your browser to function more efficiently and sometimes a browser can get confused with downloads or browsing a site if the cache hasn't been cleared for a while.

If you're unsure what browser version you're using or you do not see instructions for your specific browser, search your browser's Help menu for "clear cache".
Google Chrome
1. Click the Tools menu. (The wrench in the upper-right corner)
2. Select Options.
3. Click the “Under the Hood” tab.
4. Click "Clear browsing data..."
Firefox
1. From the Tools menu, select 'Clear Private Data', and then check 'Cache' and 'Cookies
2. Click 'Clear Private Data Now'
Safari
1. From the Safari menu, select 'Reset Safari'
2. From the menu, only select 'Empty the cache' and 'Remove all cookies', then press 'Reset'